Frequently Asked Questions
● Are you a manufacturer?
Yes, we have our own factory with over 10 years R&D and manufacture experience base on ISO quality management.
● Do you have any MOQ limit for Smart Watch/Smart Ring?
No MOQ, 1pc for sample checking is available.
● Can I get a lower price for large quantity orders?
Yes, please check with our sales staff for the details regarding bulk pricing.
● What is the lead time for orders?
Standard lead time for samples is 3-5 days, and normal orders are 7-10 days. Large orders depend on specific requirements.
● Can you provide OEM and ODM service?
We provide OEM and ODM products with customized label designs, carton boxes, and laser-printed logos.
● How do you handle defective products?
Our defective rate is less than 0.2%. We offer a 1-year warranty. If a defect occurs, provide a video or picture, and we will ship replacements.