Q1: Can I have a sample order?
A1: Yes, we accept sample orders to test and check quality before bulk production.
Q2: Do you have an MOQ limit?
A2: Yes, we have MOQ limits for mass production, which vary depending on the specific model. Please contact us for further details.
Q3: What is the typical lead time?
A3: Samples usually take 5-7 business days. Mass production takes approximately 25-30 days depending on the order quantity.
Q4: How do you handle shipping and delivery?
A4: Generally, items are shipped via express (DHL, TNT, FedEx, UPS) with a delivery time of 3-7 business days. Airline and sea shipping are also available for bulk orders.
Q5: Is customization (OEM/ODM) supported?
A5: Yes, we provide full OEM/ODM services, allowing you to customize colors, logos, and styles according to your requirements.
Q6: How do you ensure product quality?
A6: We implement strict quality control standards throughout the manufacturing process, from material inspection to final functional testing.
TC Health
